CPA Global named among world's top providers in IAOP 2009 Global Outsourcing 100 rankings

Achieves the highest position of any pure-play legal process outsourcer

Jersey, Channel Islands – May 11th 2009 - CPA Global has been recognised by the International Association of Outsourcing Professionals (IAOP) as one of the world’s top outsourcing providers.

The IAOP’s 2009 Global Outsourcing 100 rankings of outsourcing providers - including the major business process and IT outsourcing companies – placed CPA Global in 60th place overall, the highest position of any pure-play legal process outsourcing (LPO) provider.  CPA Global was also among the top ten of privately owned outsourcing companies, following rigorous analysis from an independent panel of judges on areas including the company’s size, growth, certifications and customer references.

CPA Global’s Executive Vice President, Legal Support Services, Chris Veator, said: “We are delighted to have been recognised as a leader in legal process outsourcing in the IAOP’s Global Outsourcing 100 list.  Our high ranking reflects not only the scale and quality of our operations, but also our commitment to delivering excellent service to our clients, who include some of the world’s biggest corporations and law firms. The comprehensive range of services we provide, our stringent quality assurance metrics, strict security controls and the high calibre of our people are also critical factors in CPA Global achieving a leadership position in the LPO market.”

Jagdish Dalal, chairman of the Global Outsourcing 100 judges panel, commented: “Each year the competition to be named to the top 100 companies continues to reach higher levels, as the outsourcing industry continues to grow and mature in many markets. Getting named to The Global Outsourcing 100 is a great recognition, particularly given the strong competition. CPA Global should be proud of achieving excellence in their field.”

In addition to being ranked as one of the world’s leading outsourcing providers, CPA Global was also named as one of the top five companies by industry focus in the pharmaceutical sector and one of the top 20 companies by industry focus in the services and technology sectors in the 2009 Global Outsourcing 100 list.

CPA Global’s inclusion in the IAOP rankings follows its success in the Brown & Wilson Group Black Book of Outsourcing in 2008, where it was recognised as the number one LPO provider for contract and legal document review.  CPA Global also ranked first in a number of other Black Book categories around innovation, training, trust, reliability, brand image, and value add.

 

Media Contacts

CPA Global
UK:  Steve Clark      +44 (0)1784 224 351, sclark@cpaglobal.com
       Rob Coveney    +44 (0)1784 224 557, rcoveney@cpaglobal.com
US:  Julie Mandell    +1 (571) 227-7025, jmandell@cpaglobal.com

IAOP
Michael Forbes, +1. 845.452.0600, ext. 118, mike.forbes@outsourcingprofessional.org


About CPA Global
With clients in over 100 countries, CPA Global is one of the world’s leading providers of legal process outsourcing (LPO) services. Now celebrating its 40th year of operations, CPA Global provides lifecycle management services for intellectual property such as patent, design and trademark searching, watching, renewals, and portfolio strategy.  CPA Global is also a leader in the growing market for outsourced document review, contract management and litigation support services, helping law firms and corporations to realise value by managing risk, cost and capacity. Founded in Jersey, Channel Islands in 1969, CPA Global today employs some 1,200 people in 16 offices in eight countries.

CPA Global’s Indian operations employ more than 500 people in two state-of-the-art LPO centres in the Noida and Gurgaon districts of Delhi.  The company’s focus on quality and security in its Indian LPO business is underlined by its certifications in ISO 9001 for operational quality and ISO27001 for IT security. For further information visit: www.cpaglobal.com
About The Global Outsourcing 100™

The International Association of Outsourcing Professionals™ (IAOP™) is in its fourth year of compiling its annual ranking of the world’s best outsourcing service providers and advisors – The Global Outsourcing 100. As part of The Global Outsourcing 100, IAOP also introduced a new list for the first time in 2009, The World's Best Outsourcing Advisors.

The Global Outsourcing 100 and its sub lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

The World's Best Outsourcing Advisors, new for 2009, is geared specifically to companies that are outstanding global outsourcing advisors and consultants. In addition to being part of The Global Outsourcing 100, the new list of advisors ranks the top consultant, legal and related advisory firms globally, and is a valuable reference tool for companies needing expert advice and guidance with their outsourcing projects. IAOP also added in 2009 The Global Outsourcing 100 Plus industry-wide report featuring applicant company profiles and rankings with industry insights. The additional report is available for purchase.

About IAOP
The International Association of Outsourcing Professionals™ (IAOP™) is the global, standard-setting organisation and advocate for the outsourcing profession. With more than 100,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses. To learn more, visit www.outsourcingprofessional.org.