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CPA Global, the world’s top intellectual property (IP) management specialist and leading provider of legal services outsourcing (LSO), has been certified to ISO 9001, the internationally recognised standard for quality management systems, at its UK and Jersey operations. It is the first British IP services company to achieve such a distinction.
The certification provides assurance to CPA Global’s clients that the company’s IP portfolio management businesses - both at its Jersey headquarters and UK operations - comply with the highest international standards in quality management. The certification follows a programme of rigorous independent testing and auditing by the world-renowned British Standards Institution (BSI), and covers the full range of CPA Global’s award-winning* IP services, including patent and trademark search, watching, filing and renewals, portfolio optimisation, and IP legal services.
The achievement complements CPA Global’s ISO 9001 certification for quality management systems in its main Indian delivery centre in Noida, near Delhi, which was awarded in 2008. It marks another step in CPA Global’s journey to become the world’s first IP and legal services outsourcing provider to achieve ISO 9001 certification across its worldwide operations. The company aims to have achieved full certification in operations spanning eight countries within the next two years.
Simon Webster, CPA Global’s Business Operations Director, said: “At CPA Global, we pride ourselves on providing an exceptional level of service to clients, and are delighted that BSI has recognised that the quality management system we have put in place for our IP portfolio management operations in Jersey and the UK is among the best in the world. This sends an important message to our clients that we are a reliable, trusted provider, who takes quality very seriously and who pays great attention to detail in ensuring we deliver on our quality promise.
“But our work doesn’t stop there. We are committed to ensuring that our clients receive the same high quality service from us, wherever their location and whatever service they use. We are excited at the excellent progress we have made so far, and look forward to underlining our ongoing focus on quality by extending our ISO 9001 certification company-wide.”
Andrew Morris, Business Development Director EMEA at BSI, said: “Achieving ISO 9001 certification for quality management systems is a challenging process and one that requires a great deal of commitment and effort from any organisation. CPA Global’s Jersey and UK businesses have demonstrated that with their dedication to continually improving quality in their IP portfolio management operations and the services delivered.”
Notes to editors
About CPA Global
CPA Global helps its clients manage their valuable IP assets, such as patents, designs and trademarks, ensuring that their IP portfolios are protected, maintained and regularly reviewed in order to maximise value.
Founded in Jersey, Channel Islands in 1969, CPA Global today employs more than 1,500 people, serving clients' needs in over 100 countries. CPA Global has offices in key locations such as London, Paris, Munich, Washington DC, Sydney, Hong Kong and New Delhi; and has strategic partnerships covering Japan, Korea and other markets.
For further information visit: www.cpaglobal.com.
US: Julie Mandell +1 (571) 227-7025, email@example.com