IP Diagnostics

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expert Analysis and assessment of your ip process and operations


Overburdened team members? Need to increase operational efficiency? Want to improve your IP data quality or reduce costs?

Creating a modern IP management function is a vital and complex undertaking. CPA Global's IP Diagnostics team can help you find customised answers to your most vital questions, helps remove the roadblocks to efficient IP operations. We work with you to build and sustain an IP operation based on a solid, research-driven foundation, looking at the 3 main requirements for success: clear processes, effective technology, and skilled professionals. Our methology has been refined through working with hundreds of global customers. 

 

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How it works

We look for improvement opportunities in 3 main areas: processes, technology and people.

INCREASING PROCESSES EFFICIENCY

 

  • Evaluating current processes for logic and consistency

  • Identifying what can be revised

  • Modifying processes to reduce costs and increase efficiency

Optimising technology tools

 

  • Evaluating whether existing systems are working well together

  • Identifying how to meet your objectives through automation

MAXIMISING THE VALUE OF PEOPLE

 

  • Identifying the right people to work on the right tasks

  • Adjusting responsibilities to optimise workload, using technology to improve productivity

  • Allocating tasks against processes

FULLY TAILORED TO YOUR NEEDS

For every project, we assemble a multi-disciplinary team to match your company’s unique requirements, leveraging our extensive industry experience working with a wide range of corporate IP departments and law firms. We will customise the depth and breadth of any project to support your exact needs.
 

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3 key project phases

1. PLANNING

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Scoping call with your project sponsors to:
  • Understand your key objectives
  • Determine where to focus and any challenges
  • Define scope, methology and deliverables
  • Plan on-site activity

2. INVESTIGATION

Investigating

 

  • Gather data on-site on utilisation of people, technology and processes
  • Define workflows, procedures, interdependencies, systems and security/quality measures
  • Conduct group discussions, interviews, observational analysis, contextual inquiry and time-motion studies
  • Requires involvement of attorneys, administrators, support staff and other key personnel from your team

3. ANALYSIS

Analysis

 

  • Review and analyse collected data
  • Document strengths and weaknesses of your current operations
  • Provide recommendations on process and workflow improvements and use of services and technology
  • Deliver comprehensive reports to facilitate discussion and collaboration to build solutions for your organisation’s pain points

YOUR FINAL REPORT

However you tailor your report, we will always include the following elements (images taken from actual report):

 

'AS IS' SITUATION

We summarise the current state and structure of your IP operations and highlight the impact on your orgamisation.

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'to be' SITUATION

We outline a recommended solution and changes to allow you to achieve your organisations’s objectives.

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solution timeline

We provide a roadmap of what steps to take, and when, to implement the proposed solutions.

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Find out how we can help you

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