At CPA Global, we pride ourselves on being a responsible member of the community. For us, that means adhering to strict principles of corporate citizenship and governance, as well as understanding and meeting our obligations to our customers, employees, the communities in which we operate, and the environment.

Our CSR credentials are recognised by EcoVadis, a leading international rating agency, that provides client companies with CSR ratings of their suppliers. This independent recognition is a source of pride for us as well as comfort for our customers, many of whom are increasingly seeking assurances about their suppliers’ commitment to and practise of CSR. EcoVadis is a trusted partner for the procurement teams of more than 120 leading multinationals worldwide. In June 2015, we were awarded the agency’s “Silver Recognition”, which places CPA Global in the top 30% of organisations that EcoVadis has evaluated for CSR compliance.

Governance and Business Conduct

We are a global organisation representing customers’ interests in 200 jurisdictions around the world. Reputation and trust are critically important to us. The trust of our customers, business partners, suppliers, as well as the authorities and communities in countries where we operate.

To help ensure we maintain that trust, we have a dedicated, independent compliance team, which oversees a Code of Business Ethics and Corporate Conduct. The Code applies to everyone within the organisation. No excuses. No exceptions. It underlines our ongoing commitment to upholding the highest levels of ethics and personal integrity in all our global business dealings, and is actively promoted through a comprehensive training and certification programme for all our people.

The compliance team also has oversight of our Regulatory Trade Compliance policy and programme, which is designed to ensure adherence to bribery and corruption laws, export control, economic sanctions, boycott laws and regulations, data privacy protection, and CPA Global company policy anywhere in the world.

We operate a Global Quality Management System designed to drive Continual Improvement across the organization and have achieved ISO 9001:2008 certification for operations in Jersey, Noida, London, Alexandria, Minneapolis and Munich. Further, our Information Security Management System is certified to ISO 27001:2013 in Jersey, Noida, London, Alexandria, Minneapolis, Boise and San Mateo.

In addition, to ensure risk management is effectively embedded within the organisation, we have a dedicated Risk Manager, as well as a number of regional Risk Champions, who lead our risk management activities across functions and geographies, including the implementation of training programmes for employees.

Community Support

CPA Global is involved in community initiatives around the world – from helping tackle one of the greatest medical issues of our time, to providing humanitarian aid, to supporting local schools and charities.

The Longitude Prize is a major global health challenge aimed at preventing the rise of resistance to antibiotics. The challenge is to find a fast, accurate, easy-to-use and cost-effective test for microbial infections that will allow health professionals worldwide to administer the right antibiotics at the right time. CPA Global has supported the challenge by undertaking a detailed patent landscape study of current technology in antimicrobial point-of-care diagnostics tests through Landon IP, our specialist patent research company. The results of the study are helping provide a benchmark against which the judging panel can assess submissions for the Prize and its £10 million prize fund. We have also helped raise the profile of the Longitude Prize by issuing a follow-up report on the landscape study to media around the world.

Our programme of corporate sponsorships and donations supports a number of causes in local markets where we operate. At the same time, CPA Global employees across the world are encouraged to participate in community activities and fundraising events, which they willingly do. Through the efforts of the Company and our people, we have supported disaster relief, children’s and healthcare charities, volunteer building projects, as well as educational initiatives and sport.

Environmental Responsibility

CPA Global is committed to reducing our impact on the environment.

The legal and IP sectors are still heavily paper based, but we are striving to substantially decrease the volume of paper used. We have introduced a series of initiatives to move customers towards electronic rather than hard-copy documents, saving tens of thousands of pieces of paper every month.

With the demand to switch from paper to electronic document storage increasing in the IP community, our First To File electronic document management business continues to grow, helping customers increase efficiencies, reduce costs, and support their own CSR objectives.

We also continue to work across our worldwide operations to encourage recycling in our offices, to increase the extended-life use of our IT equipment, and to reduce waste, energy consumption and air travel where we can.