This notice covers the privacy practices that CPA Global and its affiliates ("CPA Global" or "we") employ when providing product support, consulting or other software support services (the "services") to its customers ("you" or "your") via our JIRA Portal. Our JIRA Portal in this context also includes information shared via the associated Confluence product to which you are also provided access.
CPA Global established this privacy notice specifically for Inprotech customers with access to our JIRA Portal to outline the use of personal information which may be made available to us in the course of providing services to you. CPA Global will only use personal data on the basis of processing being necessary for the provision of the services and may access your information for the following purposes:
- To provide services and for software issue resolution, including resolving bugs and other issues you have reported to CPA Global. Any copies of your firm’s data created for these purposes are only maintained for time periods relevant to those purposes.
- For testing and applying new product or system versions, upgrades, software fixes; monitoring and testing system use and performance
- Investigation of reported software faults, within the CPAGSS (CPA Global Software Solutions) product portfolio.
- To comply with legal requirements to which CPA Global is subject
CPA Global may process your firm’s data, including any personal data, but does not control your collection or use. If you provide any personal data to CPA Global, you are responsible for providing any notices and/or obtaining any consents necessary for CPA Global to access, use, retain and transfer personal data as specified in this policy.
If you have any questions, concerns or requests regarding the handling of your personal data please contact Compliance@cpaglobal.com