Docketing

Supporting you and your clients on IP prosecution correspondence

Our Docketing experts are highly experienced in working with the EPO, WIPO and national PTOs to handle all the correspondence and formalities across the prosecution cycle. They provide additional external support to your IP admin team to help them manage all IP-related administrative tasks.

We help your firm manage the peaks and troughs in client workload, and mitigate the risks of costly errors and missed deadlines by ensuring our highly-skilled IP specialists are on top of everything you need to do to support your clients.

Our people operate as an extension of your IP admin team, freeing your people to focus on more valuable and profitable client work. We also provide support in multiple languages to ensure open and clear communication at all times.

Flexibility

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Better manage your firm’s headcount by using us during the peak times.

Best practice

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A highly skilled team of more than 500 paralegals, engineers and IP experts is at your service across three continents around the clock.

Work locally and globally

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On-demand support across Europe, the US and dozens of other jurisdictions worldwide.

FEATURES

IPMS SOFTWARE SERVICES SUPPORT

 

All communication received is immediately docketed in your IPMS via remote access, archived and forwarded to you.

DOCKETING & PARALEGAL SERVICES

 

These include mail management; processing and docketing all PTO actions and correspondence as well as global agent communications; record audit and accuracy checks; docket reconciliation; and issuing appropriate reminders.

REPORTING

 

 

We provide regular reports that include detailed metrics on quality, turn-around-time and productivity across all service elements.

SECURITY

 

 

Our operations center is ISO27001 certified with controls in place to ensure the confidentiality, integrity and security of your clients’ data.

MORE INFORMATION AND PRODUCTS

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